Returns and Refunds

Welcome to our support page for returns and refunds on bootim.store. We strive to ensure a hassle-free process for handling returns and providing refunds when necessary.

1. Eligibility:

To be eligible for a return, the item must be unused and in its original condition. Please review our Return Policy for detailed eligibility criteria.

2. Initiating a Return:

If you need to return an item, contact our customer support team at info@bootim.store to request a return authorization. Follow the provided instructions to complete the process.

3. Return Authorization:

Once your return is authorized, carefully package the item, include the original invoice, and ship it to the address provided by our customer support team.

4. Refund Process:

Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original payment method.

5. Non-Returnable Items:

Certain items may be non-returnable. Refer to our Return Policy for a list of non-returnable items.

Contact Us:

For further assistance or specific inquiries related to returns and refunds, please contact our customer support team at info@bootim.store.

We appreciate your understanding and cooperation as we strive to make the returns and refunds process as smooth as possible at bootim.store!